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Contact Us

Please use the form below to contact Puffin E-Liquid UK. If you are emailing to enquire about an order or particular item of stock please ensure you include the order number or stock code whenever possible. Please bear in mind that if your query is regarding delivery (as per the Royal Mail site you should leave 1 - 3 working days) from when you receive our order complete email. Additionally Custom Mixes may take a day longer due to staffing and workload. Thank you.

Please also ensure that you choose the appropriate department from the drop-down box, a member from the appropriate department will respond. However, if you choose the wrong department it may hinder the speed in which we respond....

PLEASE add our email address: service@puffin-e-liquids.com to your friends lists/ address book and or allowed senders list within your e-mail client or you may not receive responses.

We aim to respond to any queries within AT LEAST 24 hours of submission (weekdays only) (We are very busy so it may be longer). Regardless we will reply to everyone!

PLEASE DO NOT SEND WHOLESALE ENQUIRIES AT PRESENT.


OPENING HOURS:
Monday - Friday:        9:00am - 5:00pm
Saturday:                    Closed
Sunday:                       Closed
Holiday Hours:           Click here for details


PLEASE USE THE FORM BELOW TO SUBMIT YOUR QUERY:

 

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